Privacy Policy

1. Data Controller

The controller of your personal data is Surplus Marketplace LLC, address: 2110 W. Slaughter LaneSuite 107, #625Austin, Texas 78748. For matters related to personal data protection, please contact us at: info@surplusmarketplace.com

2. Purposes and legal bases for processing

We process your personal data for the following purposes:

Contact Form enquiries: We process your name, email address and message content to respond to your enquiry. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR) in communicating with website users, or the taking of steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

Free materials: If you sign up to receive a free PDF, we process your email address to deliver it and for potential subsequent marketing communications. The legal basis is your voluntary consent (Art. 6(1)(a) GDPR).

Reviews: If you choose to leave a review, we process your data (name, review content, image if provided) for marketing purposes including publication on our website. The legal basis is your explicit consent (Art. 6(1)(a) GDPR).

3. Recipients of data

Your data may be accessed by entities we work with to ensure the proper operation of the website and our services, including:

• Hosting and technical services providers (including CMS/CRM support).
• Analytics tool providers (e.g. Google Analytics).
• Marketing service providers. All such entities process data under data processing agreements and guarantee an appropriate level of security in accordance with GDPR.

4. Retention periods

Contact/quotation enquiries: For the period necessary to handle the enquiry, then until any potential claims become time-barred.

Newsletter: Until you withdraw your consent to marketing communications.

Reviews: Until you withdraw your consent to publication.

5. Your rights

Under GDPR you have the right to: access your data and receive a copy; rectification; erasure ("right to be forgotten"); restriction of processing; objection to processing; data portability; withdrawal of consent at any time (without affecting the lawfulness of prior processing); and to lodge a complaint with a supervisory authority.

6. Cookie Policy

Our website uses cookies (small text files stored on your device). We use them for two main purposes:

Necessary (Technical) Cookies: Required for the proper functioning of the website (e.g. session maintenance, privacy settings). These do not require your consent and are based on our legitimate interest (Art. 6(1)(f) GDPR).

Analytics Cookies: We use analytics tools (e.g. Google Analytics) to create anonymous statistics that help us understand how users interact with the site. These are only installed after you give consent via the cookie banner.

You can change your cookie preferences at any time by clicking "Cookie settings" in the footer.